4 out of 54 of 5Verified purchaseSupport and communication
Support Se Batate Hue Thoda Confuse Ho Gayi Thi
Support team kaafi help kar rahi thi par kabhi kabhi explanations itne clearly nahi samajh aate the. Jaise ki jab database feature ke baare mein bataya, toh main initially confuse ho gayi thi ki kaise data enter karna hai aur updates kaise aate hain. Phir bhi, unhone patiently samjhaya lekin thoda zyada straightforward nahi tha. Mujhe laga tha ki onboarding mein yeh cheezein thodi aur simple language mein batani chahiye thi. Lekin jab baat clear hui, toh mujhe samajh aa gaya ki software kaise kaam karta hai. Overall, support achha tha par clarity mein thodi kami thi.