5 out of 55 of 5Unverified experienceSupport and communication
Support se baat karte karte samajh mein aaya ki sab theek hai
Jab main pehli baar support ko call kiya tha, wo samjhane mein itna excited nahi lag raha tha, jaise mujhe baar baar jana pad raha ho ki main kuch miss toh nahi kar rahi. Wo moment tha jab maine socha ki shayad problem mere end par hai, ya fir ye software mere liye nahi bana hai. Lekin jaise hi support ne basics clear kiye, mujhe laga ki yeh sab complex nahi hai aur main ise use kar sakti hoon. Us ek call ne meri puri perception badal di aur mujhe laga ki agla time jab koi confusion hoga, toh main definitely unse dubara baat karungi. Itna hai ki pehle main hesitated karti thi, lekin ab mujhe lagta hai ye support system reliable hai aur mujhe next baar bhi help lene mein koi problem nahi hogi. Bas is ek moment ne sab kuch click kar diya.