Support se baat karte karte samajh aaya ki problem hai
Maine WFHI ke support se bar bar contact kiya, lekin day-to-day communication expected tarike se kaam nahi kar rahi thi. Jab maine kisi technical problem ke baare mein bataya, toh unka response time bahut slow tha. Multiple baar unko follow-up karna pada, aur har baar delay milta raha. Onboarding ke baad bhi, jab dialer aur database features ko use karna shuru kiya, toh kai baar system freeze ho gaya ya phir error messages diye jo solve nahi hue. Automatic updates kaafi inconsistent lag rahe the, kabhi delay se aate the toh kabhi tezi se aise ki kuch cheezein break si lag rahi thi. Support team ke saath calls me clarity nahi thi, kabhi language barrier ki wajah se communication struggle ho raha tha. Aise mein mera kaam ruk gaya, aur mujhe lagne laga ki yeh software mere liye effective nahi hai. Har roz ke issues ka timely solution na milne ki wajah se mera patience khatam ho gaya tha. Support staff ki professionalism theek nahi thi, aur solutions sahi se provide nahi ho rahe the. Is experience ke baad, main is product ka istemal karne ke liye motivated nahi hoon.