support se baat karte karte kaafi jagah ghumna pada
Support lene ke liye mujhe kaafi baar follow up karna padha jo thoda annoying tha. Har baar phone uthate hi lagta tha ki mujhe apni problem firse explain karni padegi. Telephonic support helpful tha but unko bhi samajhne mein time lagta tha mere issues ko. Kabhi kabhi lagta tha ki unke answers automatic jese copy paste hote hain, asli samajhna thoda mushkil tha. Database aur dialer se related queries ke liye mujhe kaafi emails bhejni padin. Sign up aur payments mein toh direct invoice milti thi par support se deal karna kabhi kabhi lagbhag chakkar ka sa ho jata tha. Mujhe toh lagta hai agar thoda aur proficient aur quick support mile toh kaam smooth ho sakta hai. Training ke dauraan jo explanations diye they wo helpful the but live problem solve karne mein thoda gap tha. Kabhi-kabhi mujhe lagta ki unke processes consistent nahi hai aur esliye baar-baar explain karna padta hai. Overall support process mein effort zaroor chahiye hota hai agar jaldi solve karwana hai to.