4 out of 54 of 5Verified purchaseSupport and communication
support se baat karni lagi toh thoda effort laga
Jab mujhe support team se baat karni thi, toh thodi der laga milne mein. Pehle call connect hone tak wait karna pada aur kuch baar email replies mein bhi delay dikha. Phir bhi jo response mila, wo kaafi detail mein tha jo thoda reassure karta tha. Main soch rahi thi ki shayad mujhe zyada quickly help milegi par shayad workload ke wajah se thoda slow paya. Jo queries thi wo answer hui, lekin consecutive follow ups karna padte the. Overall, lagta hai ki wo log sach mein concerned hain aur madad karte hain, bas thoda proactive aur tez hona chahiye. Mujhe lagta hai ki agar ye thoda better hota toh experience aur smooth hota mere liye aur main zyada satisfied feel karti.