3 out of 53 of 5Verified customerSupport and communication
Support se baat karne mein kuch effort laga
Maine WFHI ke support ko call kiya jab mere database mein kuch technical issue aaya. Jo support team thi, woh available thi par response thoda slow tha. Pehla call karne pe mujhe time laga connect hone mein aur jab tak mera issue samjha gaya, usmein bhi kuch der lagi. Follow-up calls mein bhi same pattern raha jahan mujhe apna issue repeat karna pada. Shuruaat mein lag raha tha ki problem easily solve ho jayegi, par actual mein solution tak pahuchne mein samay zyada gaya. Overall, log theek thak madad kar rahe the but baar baar effort karna padta tha un tak pahuchne ke liye. Jo log zyada instantly support chahte hain unke liye yeh thoda frustrating ho sakta hai. Lekin communication theek tha, koi rude ya impatient behavior nahi dekha.