Support se baat karne mein bahut zyada time waste hua
Maine WFHI ka software le liya tha, par support ka experience bilkul theek nahi raha. Jab maine apne dialing issues bataye, toh baar baar same information deni padi unhe. Call ka wait time bahut lamba tha, kabhi kabhi lagbhag 15 minute tak rukna padta tha. Training sessions theek the par jab practical use me problem aayi, toh koi turant help nahi mili. Database feature mujhe allocate nahi kiya gaya tha sahi se, aur woh bhi baar baar errors de raha tha. Automatic updates se software kabhi kabhi crash karne laga. Multiple calls karne ke bawajood mera issue resolve nahi hua. Payment process fine tha, lekin invoice ke baad bhi confirmations delayed mile. Mujhe lagta hai ki agar support thoda better hota to shayad experience better hota, par abhi main frustration mein hoon, aur aage bhi software use karne mein hesitation hai. Overall, mera kaam asaan nahi hua aur ye baat samajh aayi ki communication process bahut slow hai.