support se baat karne me pura time waste hua
Tell you honestly, support department bilkul theek nahi tha jab maine help leni chahi thi. Phone utha ke bar bar wait karna pada, aur lagta tha nahi ki koi clearly samjha raha hoga ki kaise problem solve karenge. Dialer aur database me kuch dikkat aa rahi thi, par support wale apni taraf se decide hi nahi kar pa rahe the ki kya karna chahiye. Mujhe fir bhi baar baar call karna pada, and they delayed responses. Ye jo lagta hai ki automatic updates se galti hui hogi, par unka koi solution jaldi nahi mila. Mujhe lagta hai ki aage bhi agar problem aayegi toh support se contact karna padega, aur mainly wahi dikkat repeat hogi. Itna time barbad hua ki laga ki yeh software mere liye sahi nahi hai. Sign-up aur payment process thik tha, par support ne pura experience kharab kar diya. Realistically, agar aapko jaldi aur reliable help chahiye toh mujhe lagta hai ki yahan par nahi milegi, jo bahut disappointing hai.