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WFHI review

Support se baat karna thoda trouble tha

3 out of 53 of 5Verified customerSupport and communication

Support se baat karna thoda trouble tha

To be honest, communication during support was not all that smooth. Initially, jab maine help mangi thi, mujhe lag raha tha ki process thoda slow hai aur baar-baar mujhe same bat dobara explain karni padi. Itna effort maine nahi lagaaya normally, but jo dialer setup mein gadbad thi, usko theek karne mein zyada time laga. Phone pe support helpful toh the, par unke responses kabhi kabhi late aate the, jis se frustration badh gayi. Shayad next time itna hectic na ho, lekin agar mujhe phir se help leni padi, toh main definitely ready rahungi thoda aur patient hone ke liye. Overall, the issue was fixed, par maine jaisa expect kiya tha waise quick response nahi mila. Simple cheezein samajhane mein thoda zyada dialogue hua, par at least end mein sab clear kar diya gaya tha.

Mitali JainBihar, IndiaExperience: Published:
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