Support se baat karna thoda time laga, but clarity thi
Jab support team ko call kiya, mujhe ek baar thodi explanation ka process repeat karna pada. Pehli call mein unka response clear tha ki kaise software ka dialer use hota hai, lekin kuch details mujhe samajhne mein thodi mushkil hui. Baad mein kuch aur calls kiye jisme general guidelines milti rahi, lekin woh itne specific nahi the. Matlab ki ek dafa jo main process explain hua tha, usmein clarity thi par regularly jitna support mila, usmein thoda vague feel hua. Mujhe laga ki onboarding ke dauran agar training mein zyda focus hota to shayad samajhna easy hota. Par overall, agar main us specific point ko dekhu jahan dialer ko use karne ki baat hoi, to wahan staff ne acha samjhaya tha. Par baaki steps aur updates par discussion thodi limited thi. Mujhe lagta hai ki thoda aur detailed walkthrough automatic updates par dena chahiye tha. Ye effort zaroori tha samajhne ke liye ki kis tarah ka workflow chalega.