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WFHI review

Support se baat karna tha thoda zyada effort

3 out of 53 of 5Unverified experienceSupport and communication

Support se baat karna tha thoda zyada effort

Woh baat toh hai ki support team se contact karne mein itna asaani nahi thi jitna expect karta tha. Labels aur jo wording software mein thi, wo thodi confusing lagti thi kabhi kabhi. Jab main kisi feature ko samajhne ki koshish karta tha ya kisi step ko follow karne ki, toh instructions completely clear nahi hoti thi. Phir bhi, jab support ko call kiya toh unhone patient se response diya aur samajhane ki puri koshish ki. Par lagta tha ki support ke samne bhi kabhi kabhi communication barriers the, shayad technical terms ke wajah se, isliye mujhe bhi zyada effort lagana padta tha. Overall, jo communication expectation thi, uska half toh mila aur half thoda unclear tha. Yeh experience mila, jisme koi bada problem toh nahi tha par full clarity bhi nahi thi. Toh main thoda neutral hi rahunga is baat pe.

Sagar DalviLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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