3 out of 53 of 5Verified purchaseSupport and communication
Support se baat karna tha thoda tough, par samjhane ki koshish achhi thi
MFine support se baat karne mein thoda effort laga kyunki har baar jab main call karta to thoda wait karna padta. Matlab, jawaab milte-milte time lagta tha. Lekin jab baat hoti thi, toh wo log samajhne wali baat karte the aur clarity se explain karte the ki software ke different features kaise use karne hain, especially dialer aur database ke regarding. Har step ko simple shabdon mein bataya jata tha, jo thoda madadgar tha. Lekin overall process mein jo patience chahiye, wo thoda zyada lagta hai, aur uss wajah se main kabhi kabhi frustrated ho jata hoon. Main chahta hoon ki response time thoda better ho jaye, tab yeh support aur helpful ho jayega. Bas thoda zyada mehnat lagti hai support samjhane mein, uske alawa baaki sab theek tha.