Support se baat karna kaafi mushkil thi
Mujhe lagta hai ki support aur communication kaafi disappointing raha mera experience. The wording aur labels jo software mein the, unka matlab samajhna bhut mushkil tha, aur jab main support ko call karne ki koshish ki, toh unke explanations bhi confuse kar dene wale the. Main baar-baar poochti rahi ki yeh option kya karta hai, par jo jawab milye woh clear nahi the. Is wajah se main kaafi frustrated ho gayi thi aur samay bhi zyada laga mera kaam complete karne mein. Support staff ki baat-cheet style thodi technical thi, jo mere liye help nahi kar rahi thi. Baar-baar effort karna pada mujhe ye samajhne ke liye ki kya karna hai, aur lagta hai ki unhone thoda dhyaan nahi diya ki common user ko kitna aasani se samajh aayega. Overall toh mujhe lagta hai software achha hai par communication aur support system definitely better ho sakta hai taaki ye sab chize simple aur accessible ho.