Support se baat karna aasan tha, fir bhi shayad dubara karungi
Main generally support lene mein hesitate karti hoon, par yaha pe thoda alag experience raha. Jab mujhe training process mein thodi dikkat aayi tab mene telephonic support team ko call kiya. Voice support kaafi professional aur helpful tha, but kabhi kabhi lagta tha ki mujhe baar baar wohi baat repeat karni pad rahi thi. Thoda time to lagta support line connect hone mein, lekin jab baat hui toh unhone patiently mera issue samjha aur solutions diye. Training ke dauraan jitne queries thi, unka answer mil gaya, isse mujhe confidence mila apne workflow ko aage badhane ka. Par thoda ajeeb laga ki kabhi main help ke liye dusri baar bhi call karna padi, matlab system bilkul foolproof nahi tha. Fir bhi overall rating deni ho toh main kahungi ki support helpful tha aur future mein bhi jab jarurat padi toh main shayad wapas call karungi, because mujhe lagta hai ki they genuinely try karte hain solve karne ki.