Support se baat kar ke bhi mujhe madad nahi mili
Main soch raha tha ki support se baat karne par jaldi aur sahi jawab milega, par wo itna responsive nahi tha jitna main expect karta tha. Jab maine phone kiya, unhone kaafi der baad call return kiya, aur jo bhi solution diya, wo mera issue poori tarah solve nahi kar paya. Kabhi kabhi lagta tha unke paas mere sawaal ka real jawab nahi hai ya unhe samajh nahi aa raha tha ki problem kya hai. Main training tak gaya tha aur software bhi samajh raha tha, lekin jab koi technical dikkat aayi, toh wo delay meri productivity ke liye achha nahi tha. Mujhe lagta hai ki thoda aur communication clear honi chahiye thi ya koi faster response method ho sakta tha. Outcome yeh hua ki mera kaam ruk gaya and frustration badh gayi jab tak problem sort nahi hui, jo main expected nahi kar raha tha.