Support se baat kaafi time laga aur patience chahiye tha
Mujhe lagta hai ki support team se contact karte waqt kaafi effort lagana padta hai. Jab maine multiple times call kiya response slow tha, aur kabhi kabhi toh mujhe apni baat baar baar repeat karni padti thi. Yeh process mujhe frustrating lagi because main apni queries ka turant jawab chahti thi. Chat ya email support koi zyada helpful nahi tha mere liye kyunki reply late aate the aur jab main information expect karti thi, tab tak kaafi time guzar jata tha. Jo training sessions diye gaye the, unmein support ka role thoda confusing tha, jaise kabhi mujhe lagta tha ki yeh responsibility training wale ko leni chahiye thi. Software updates pe queries bhi mein raise ki thi, unke liye clarity nahi mili. Dialer aur database ke issues pe mujhe kaafi follow-up karna pad gaya. Sign-up aur billing mein transparency thi lekin baaki help mein majboori lagti thi. Overall, agar support zyada responsive aur clear hota toh experience better hota, lekin abhi support system mere liye thoda stressful hai. Is liye main thoda time dena chahungi phir dekhungi ki improvement hoti hai ya nahi.