Support se baat achhi thi par delivery thoda slow tha
Main support se thoda expect kar raha tha ki woh jaldi respond karenge, aur usually woh theek the. Jab main call kiya, unhone mera samasya dhyan se suna aur step-by-step guide kiya, joh mujhe acha laga. Lekin kabhi kabhi telephonic support line pe thodi der lagti thi connect hone mein, jo confusing thi. Onboarding flow mein bhi kabhi delay hota tha jab database features se kaam karne ki koshish karta tha, aur software updates kuch baar automatically nahi aaye jaise expect kar raha tha. Wording training mein theek thi, samajhne mein dikkat nahi hui. Matlab, support accha tha, par delivery aur system thoda inconsistent tha. Mujhe lagta hai ye overall theek hai, par zarurat hai thoda aur teji se aur better synchronization hona chahiye jab remote workflows set kar rahe ho.