Support se acha tha software, par wo jab dikkat aayi toh kaam na aaya
Mujhe software kaafi samajh nahi aaya aur jab problem hoti thi, toh support utna helpful nahi nazar aaya. Signing up thik tha, aur invoicing process bhi clear tha, ye dono aspects ne thoda acha feel karaya. Lekin jab calling tools me issue aya, aur dialer behave nahi kar raha tha jaise expected, toh telephonic support se contact kiya par wo itna prompt ya helpful nahi tha. Automatic updates to hote rahe, par wo problems dur karne me madad nahi kiya. Training kaafi superficial lagi, jiski wajah se main confident feel nahi kar paayi after onboarding. Database feature thoda acha tha, lekin usse bhi jyada fayda nahi mila kyunki system revolve nahi kar paya mere workflow ke around. Overall, mujhe ladna pada system ke sath aur lag raha tha ki jab main help chah rahi thi, toh response sahi time pe nahi mila. Kuch cheezein kaafi achhi thi software me, par jab kuch big problem aayi, toh wo us waqt support ne uss level ka saath nahi diya jo chahiye tha.