Support samjhane mein itna clear tha ki repetition unexpected thi
Mujhe sach bataun toh main soch rahi thi ki support thoda ziada clear hoga, par kamal ki baat ye rahi ki har cheez itni baar samjhayi gayi ki main shocked ho gayi. Jo maine pehle explain kiya tha, woh phir se baar baar repeat karna pada, shayad unka process yehi demand karta hai. Har baar jab moja pucha ki software ke features ya dialer ka use kaise karna hai, toh woh details mein safai dete rahe, jis se main thoda aadat si ho gayi. Par surprisingly, woh confusion/jargon alag nahi tha, bas unhone itni baar explain kiya ki kabhi kabhi main thak jaati thi. Jo chiz mujhe sabse zyada surprised kiya woh ye tha ki simple questions ko bar bar cover karna part of unka standard communication hai, shayad training ke liye achha hai lekin jis level ki main thi uske liye thoda excessive tha. Phir bhi clarity nahi thi kam, sirf repetition zahir thi.