Support samjhane mein bahut confusing tha, wapas nahi jaungi
Maine socha tha ki agar mujhe koi problem aayi toh support team help karegi clearly, par unfortunately mera experience bilkul alag raha. Jab maine unhe call kiya, toh unhone jo explanations diye woh mere liye samajhna mushkil the. Technical terms use kiye bina clear example nahi diye aur baar-baar mujhe alag-alag instructions follow karne ko kaha gaya jo confuse karta tha. Support call ke dauran delay bhi feel hua, matlab response slow tha jo frustration badhata tha. Yeh sab cheezein milke mujhe lagne laga ki main yeh service dobara try nahi karungi kyunki communication effective hona chahiye tha aur har sawal ka turant solution milna chahiye tha. Overall, support aur communication experience disappointing raha, jiske wajah se mera pura confidence software ke sahi se use mein kam ho gaya hai.