4 out of 54 of 5Verified purchaseSupport and communication
Support samjhane mein accha tha, bas thoda aur friendly hota
Overall, jo support mila usme clarity achhi thi—har feature ko detail mein explain kiya gaya tha, dialer use karne ka tariqa waise samajh aa gaya. Matlab mujhe lagta hai ki agar main kisi aur friend ko batata, toh main itna easily samjha pata. Bas thoda informal tone ya friendly approach chahiye tha, jaise hum daily baat karte hain, tab aur comfortable feel hota. Kuch points par mujhe dubara call karna para, but woh chhoti baat hai. Training aur onboarding ka overall process accha tha aur software ki automatic updates bhi timely aati rahi. Bas thoda aur conversational touch support mein chahiye tha.