Support Samjhane Me Thoda Der Laga, Par Baad Me Clear Hua
Mere liye WFHI ka telephonic support initially thoda hit-and-miss raha. Jab main ne pehli baar call kiya tha, toh main soch rahi thi ki jaldi solution milega, lekin staff ko meri baat samajhne me thoda waqt laga. Thoda awkward feel hua ki mujhe baar baar details bataani pad rahi thi, par dheere-dheere wo samajhne lage aur main bhi apni problem clearly frame kar payi. Jo major point tha jahan support ka kaam dikha, woh ye tha ki last me dialer aur database integration ko lekar mera doubt clear hua. Unka patience aur baar baar samjhaane ka approach helpful laga, jo mujhe confident banata hai ki agle baar bhi zarurat padne par main unhe phir contact kar sakti hoon. Payment aur invoicing mein clarity bhi mil gayi thi. Overall support experience thoda time laga samajhne me, par uske baad acha work mila.