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WFHI review

Support samjhaane mein itna waqt le gaya

1 out of 51 of 5Verified customerSupport and communication

Support samjhaane mein itna waqt le gaya

Main support se baat karte waqt bhohot frustration feel kar rahi thi kyunki jo explanations diye ja rahe the woh bilkul clear nahi the. Baar baar unhone mujhe same cheez samjhani padi aur phone pe patience lose karne ki wajah bani. Kitni baar phone rakhna pada, phir se call karna pada, but har baar mujhe repeat karna padta ki mujhe kya dikkat ho rahi hai. Jo cheezein simple honi chahiye thi, vo complicated bani. Mujhe laga ki agar instructions thode aur clear hote toh mujhe jaldi se apne process ke saath aage badhne ka mauka milta. Overall, support team ka response time bhi bahut slow tha. Call pe explanation dene mein itna waqt lagana mujhe confusing aur frustrating lag raha tha. Mujhe aisa laga ki customer ke liye ye experience bilkul bhi convenient nahi tha. Simple baat ko samjhane me delay mere liye disappointing raha.

Priya LalJharkhand, IndiaExperience: Published:
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