Support samjhaane mein itna waqt laga, bas samajh gayi finally
Mujhe lagta tha support se baat karna aur training lena simple hoga, par yeh process kafi lamba chala. Main specially dialer setup ke baare mein pooch rahi thi, par har baar explain karna padta ki main kya chah rahi hoon. Pehle time mein toh lag raha tha yeh sab kitna tedious hai, samajh bhi nahi aa raha tha ki ye steps kyu baar baar repeat karne padte hain. Lekin dheere dheere, support ne achhi tarah se har feature ko samjhaya, chahe wo database ho ya calling tools. Mujhe har baar sab 'step by step' batana pada, par finally baat samajh gayi. Inka patience toh appreciate karna hi padega, kyunki main baar baar repeat karte karte thak gayi thi, lekin woh har baar calmly kaha samjha dete the. Overall kaafi time laga, par ab software use karte waqt mujhe zyada problem nahi aati. Payment aur invoicing mein bhi confusion kam thi, lekin ye support time toh next time shorter hone chahiye.