2 out of 52 of 5Verified purchaseSupport and communication
Support samajhne mein zyada time gaya, thoda frustrating tha experience
Maine jab software pe work kiya toh dialer aur database use karna tha, lekin mujhe apne hisaab se zyada cheezein samajhni padi. Support team se direct help lene mein time lag gaya, kyunki pehla call pe kisi ne zyada help nahi ki, mujhe baar baar samjhane ke liye wait karna pada. Jo automatic updates hote hain, wo ache hain lekin woh bade screen pe troubleshoot karne mein zyada madad nahi karte. Payment aur invoice process thoda clear thi, par overall mujhe lagta hai ki support mein improvement chahiye taaki zyada samay struggle na karna pade.