2 out of 52 of 5Verified purchaseSupport and communication
Support samajhne mein zara dikkat thi
Main support team ko samajhne ki koshish kar rahi thi, lekin jo explain kiya gaya tha wo itna clear nahi tha. Jab maine call pe jana start kiya, toh har baar mujhe alag-alag jawab mile, jo thoda confusing tha. Pehle lag raha tha ki main phone pe problem face kar rahi hoon par baad mein samjha ki instructions properly convey nahi ho rahi thi. Sirf ek cheez jo thi wo ye ki response time thoda acha tha, support team ne wait karne ke liye zyada der nahi lagayi. Par samajhne mein main gandagi hui, clarity kam thi, jo thoda disappoint kar diya. Overall experience thoda frustrating tha jab tak samajh nahi aayi ki system kaise kaam karta hai.