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WFHI review

Support samajhne mein toh thoda time lag gaya tha

4 out of 54 of 5Verified purchaseSupport and communication

Support samajhne mein toh thoda time lag gaya tha

Yaar, main awal mein soch rahi thi ki support team quick aur clear hogi, par thoda time toh laga samajhne mein ki kaise baat karein. Jab meine pehli baar call kiya, thoda confusing laga ki kisne kya explain karna hai. Wo jo dialer hai uska setup bhi initially complicated tha, aur database ka use karte waqt kuch doubts the jo support se clear karna tha. Lekin dheere-dheere mujhe feel hone laga ki agar main thoda patience rakhoon, toh har cheez samajh aa jayegi. Haan, kabhi kabhi lagta tha ki thoda zyada wait karna padta hai ya phir baar-baar explain karna padta hai kisi feature ko. Jo training sessions the, woh bhi thoda repetitive lage, par kuch baar toh mujhe lagta tha ki ye repetition zaroori hai taaki mai jaldi seekh paoon. Support wale log generally polite hain aur attempts karte hain clear karne ke liye jo bhi questions hote hain. Toh overall, jitna time laga samajhne mein, uske hisaab se main kahungi ki support theek-thaak tha, bas speed aur clarity mein thoda aur improve kar saken toh aur acha hota. Abhi bhi main use kar rahi hoon aur dekh rahi hoon ki kaise ye software mere workflow ko suit karta hai.

Sayali LalAssam, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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