Support samajhne mein time laga, but the wait was worth it
Main jab support ke baare mein soch rahi hoon, toh lagta hai ki unka language aur labels thode ajeeb the, jo immediately samajh mein nahi aaye. Matlab main aid lene gayi thi, but kai baar mujhe aise technical shabdon ka istemal dikh gaya jo mujhe clear nahi lage. Is wajah se queries submit karne mein jyada time lag gaya. Par jo telephonic support mili, usme patience tha aur woh mujhe dhire dhire samjhate rahe ki kya problem hai aur kaise solve karenge. Time thoda zyada laga overall, especially jab main database options par baat kar rahi thi, lekin end mein sab clear ho gaya. Payment aur invoice system bhi similar thoda complex tha pehle, par ab thoda better lagta hai. Shayad agar communication thoda simplest language mein hota toh main zyada satisfied hoti.