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WFHI review

Support samajhne mein thoda time lag gaya

1 out of 51 of 5Unverified experienceSupport and communication

Support samajhne mein thoda time lag gaya

Maine support ko call kiya jab mujhe software setup mein problem aayi thi, lekin explanations itne clear nahi the jitne mujhe chahiye the. Har baar mujhe lagta tha ki mujhe khud jyada samajhna padega, kyunki bataye gaye steps complete clarity nahi dete the, jo thoda frustrating tha. Unhone koshish ki thi, par language thodi technical thi aur main confuse ho gayi thi. Time bhi lag gaya, usual se zyada, jo ideally hona nahi chahiye tha. Samjhane ke andaaz mein thodi improvement honi chahiye taki beginners ko jaldi help mil jaye. Overall, support ki quality normal thi, lekin jitni madad chahiye thi main us level tak nahi pahunch pai. Phone pe baat karne mein hi main register karna ya database update karna mushkil hua aur unhone zyada assist nahi kiya. Thoda aur patient hona hoga support team ko.

Vaishali KapadiaChhattisgarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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