Support samajhne mein lag gaya acha khasa time
Main jab support se baat kar raha tha toh mujhe lag raha tha ki unke jo labels aur wording hain, wo zyada clear nahi hain. Kuch terms confused kar rahi thi ki exactly kya karna hai. Jab maine ek baar call kiya toh lag raha tha ki samjhane mein bhi thodi mushkil ho rahi hai because instructions complicated lagti thi. Mujhe laga ki agar thoda simple language use karte, toh thoda asani hoti. Even invoice aur payment process mein bhi thoda misleading labels the jo confuse karte. Par haan, unka telephonic support available tha, par mujhe laga ki overall communication thoda better ho sakta tha. Ek chhoti issue ye bhi thi ki jab main kisi query ke baare mein poochta hu, toh thoda wait karna padta response ke liye, jo frustrating tha. Phir bhi main ye bhi samajhta hun ki unka software khud kaafi achha hai, bas communication mein thoda upgrade honi chahiye. Mujhe laga yeh sab karne mein quite effort laga, isiliye thoda disappoint hua overall process se.