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WFHI review

Support samajhne mein kafi time laga

2 out of 52 of 5Verified purchaseSupport and communication

Support samajhne mein kafi time laga

Mujhe jab pehli baar unki telephonic support se baat karni padi, toh laga ki help jaldi milegi. Lekin actual mein kaafi baar mujhe repeat karna pada apne problems ko, aur samajhne mein bhi time laga. Thoda frustration hui, par main ye maanungi ki jo dialer tool hai, wo theek-thaak kaam kar raha tha. Vo software jo use kar rahi thi, usmein updates bilkul automatic aaye, toh iska faida mila ki main time waste nahi kar rahi thi updates ke liye. Lekin onboarding process thoda confusing tha, mujhe pace set karne mein dikkat hui. Main agle baar bhi shayad support ko call karungi, par jitna effort maine pehle lagaya, uske hisaab se main thoda prepared jaungi, warna phir bhi utni smooth help nahi milti. Overall, jaise ki main samjhti hoon, help milna kaafi mehnat ka kaam lagta hai, par software kaafi reliable hua us waqt jo use kiya. Toh mixed feelings hain, par support ke liye main thoda aur tayar rahungi agle baar.

Farida Ashok GehlotLakshadweep, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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