Support samajhne mein itna time laga
Maine support team ko call kiya tha jab mujhe dialer setup karne mein confusion hua. Waise toh unhone baatein samjhane ki koshish ki, lekin explanations itne clear nahi the. Kabhi kabhi lagta tha ki main pooch rahi hoon questions, aur jawaab mil rahe hain kuch alag se. Jo training di thi, usmein kuch cheezen easily samajh aati thi, par jab practical steps samajhne ki baari aayi, toh support ne zyada help nahi kiya. Onboarding process thoda lamba laga aur baar-baar dobara check karna padta tha ki kaha galti ho rahi hai. Automated updates ne kuch features badle, lekin vo bhi poori tarah explain nahi kiye. Call tools mein kabhi kabhi delay dikha, jo frustration badha. Overall, mujhe lagta hai support aur communication mein thodi improvement zaroori thi. Time toh laga, aur itna smooth experience nahi mila jitna expect kiya tha.