Support samajhna thoda mushkil raha
Mujhe WFHI ka support lena pada jab main onboarding ke dauraan kuch cheezein clear nahi samajh paayi thi. Jo telephonic support mila, usme baat karne wala banda try toh kar raha tha explain karne ki, par har baar clear samajh mein nahi aaya ki kya karna hai next step mein. Thoda zyada confusion hui jab mujhe updates ke baare mein pata chala, kyunki jo labels diye gaye the training materials mein woh mere liye meaningful nahi the. Isliye mujhe baar-baar poochna pada, aur kaafi time waste hua. Mere khayal mein support system thoda aur transparent ho sakta tha taaki queries ka jawab simple shabdon mein mil jaye. Baaki software absolutely acha tha par jab explanation problem hoti hai toh user experience kharab ho jata hai. Overall, effort kaafi zyada laga mere liye samajhne mein, aur sahi direction lene mein. Agar support thoda aur better hota with clear words and patience, toh shayad zyada time bacha paata. Itna toh keh sakti hoon ki software ka interface acha hai, par communication thodi tricky rahi.