Support samajhna mazaa nahi tha, but self-help please
Support kaafi mixed tha mere liye, matlab ki jab bhi call karte toh thoda delay hota aur fir bhi kuch cheezen aisi huyi jise mujhe khud hi figure out karna pada. Ye jo cheez thodi frustrating hai, vo thi ki basic questions ke liye bhi bar bar explanation dena parta tha, matlab samajhane mein thoda main tired ho gaya tha. Lekin agar sochu to ek achhi baat hai ki support team friendly thi aur polite bhi, toh wo point toh credit karta hoon. Lekin zyada technical ya specific problems ka solution toh generally mujhe khud hi nikalna pada case study ya trial and error se. Isliye jo banda jaldi se direct and efficient help chahata hai, wo thoda disappointed ho sakta hai. Mera overall view ye hai ki haan, support helpful tha, par main jyadatar kaam apni taraf se kar raha tha, aur wo main samajh raha tha ki ek part of remote working ka hi hai. Isliye short mein bataun, support hadfun thi par ek perfect guide nahi thi.