Support samajh nahi aaya, thoda confusing tha yeh sab
Mujhe toh lagta hai support system thoda ajeeb tha, matlab jo wording use ki thi aur jo labels diye the, woh mujhe clear nahi lage. Main jab call karke pooch rahi thi kisi feature ke baare mein, toh woh language aur instructions jo mili, thodi confusing thi. Kabhi kabhi lagta tha jaise kisi specific cheez ko clear karne ki bajaye sirf general baatein ho rahi thi. Automated responses mein bhi kai baar aise shabdon ka istemal hua jo mere liye samajhna mushkil tha. Lekin main ye bhi maan sakti hoon ki telephonic support pe jo log baat karte the, woh polite the aur koshish kar rahe the madad karne ki. Bas interface aur unke labels jo software mein the, thoda better honi chahiye taaki user asaani se samajh sake. Agar yeh thoda clear hote toh support ka overall experience zyada acha hota aur main zyada confident feel karti use karte waqt.