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WFHI review

Support samajh nahi aaya jaise socha tha

1 out of 51 of 5Verified purchaseSupport and communication

Support samajh nahi aaya jaise socha tha

Main soch raha tha jab support ko call karunga, tab wo jaldi problem samjhenge aur ekdum solution denge. Lekin jab call kiya, toh laga unka system slow hai aur meri baat poori tarah nahi samjhe. Baar baar main apni problem explain karta raha aur lagta tha support bas apna script follow kar raha hai. Database issues aur dialer ke bugs meri taraf se explain karne ke baad bhi solution bahut late mila. Kabhi kabhi lagta tha ki support actual mein kaam kar raha hai, par phir apne aap baat ko ghuma ke fir ek hi cheez repeat karne laga. Yeh moment jab support ne pehli baar meri baat suni, tabhi mujhe pata chal gaya ki yeh jis tarah ka help main expect kar raha tha wo nahi milega. Payment aur invoicing process theek tha, par support experience se kuch bhi faida nahi hua. Overall, experience frustrating tha aur shayad main agli baar support ko zyada expect nahi karunga.

Bhargav SoniJammu and Kashmir, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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