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WFHI review

Support samajh nahi aaya fully

2 out of 52 of 5Unverified experienceSupport and communication

Support samajh nahi aaya fully

Dekho, main genuine opinion doon toh WFHI ka telephonic support thoda unclear tha. Jab main call kiya, jo explanation mila, woh thoda confusing tha, aur mujhe lag raha tha ki main baar-baar samjha ne ki koshish kar rahi thi, par woh tez fast nahi samjha pa rahe the. Kabhi kabhi support wale bhi jargon use karte hain, jo mere liye naya tha, matlab main soch rahi thi ki simple language mein samjhao, par woh waise nahi kar rahe the. Isliye mujhe laga ki support helpful nahi hai, ya shayad main hi nahi samajh pa rahi thi. Phir bhi, training sessions toh theek thi aur software thoda use kar sakti hoon main aage bhi. But support ke bina kabhi kabhi frustration badhta hai, especially jab kuch doubt ho aur turant jawab chahiye ho. Main yeh kahungi ki agar samajhne waali baat ki clarity zyada hoti toh better hota, warna basic cheezein samajhni mushkil ho gayi hain. So overall, main support se khush nahi thi, that's the verdict plain and simple.

Sonal RautMaharashtra, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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