Support samajh mein nahi aaya, sab khud hi karna pada
Main pehle bhi bata chuki hoon ki support mein koi madad nahi thi. Jab phone uthaya to laga ki mujhe sab kuch khud se samajhna hoga, kyunki jitni baar bhi call kiya, har baar alag-alag jawab mile. Dialer aur database setup karne mein bhi guide karne ke bajaye bas kuch generic instructions diye gaye, jo kisi kaam ke nahi the. Training videos dekh kar bhi clear nahi hua ki steps sahi se kaise karna hai. Sign-up aur payment process thoda simple tha, lekin uske baad problem shuru ho gayi. Automatic updates se kabhi kabhi software slow ho jata tha, aur priorities assistance ke liye phone uthana bhi time waste lagta tha. Mujhe itna thakaan aa gaya tha ki soch rahi thi agar main ye sab khud hi na karti, toh shayad kuch behtar hota. Support team se consistency aur clarity ki bohot zaroorat hai. Asal mein main recommend nahi karungi agar aap chahte ho ki koi aapko smooth assistance de, warna sab ko apne dam par hi kaam chalana padega.