Support samajh mein aane wala, par kuch areas confusing bhi the
Support experience overall iyi rahi. Jab main support team ko call kiya, to unhone clearly samjhaya kaise dialer aur database ko manage karna hai, jo meri problem thi use resolve karne mein helpful tha. Lekin thoda interruption hua jab mujhe invoice ke bare mein kuch clarification chahiye tha, kyunki explanations thode unclear the aur mujhe thode baar puchna pada taaki main poori tarah samajh sakun. Training sessions achhe the, onboarding process smooth tha aur automatically updates bhi timely aate rahe. Payment aur sign-up mein bhi koi major dikkat nahi aayi, sab straightforward tha bas thodi jagah pe communication zyada clear ho sakti thi. Overall main is support ko positive rating dungi lekin improvement ki gunjaish bhi dikhti hai thodi.