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WFHI review

Support samajh ke phir bhi helpful laga, ek cheez khaas thi

5 out of 55 of 5Unverified experienceSupport and communication

Support samajh ke phir bhi helpful laga, ek cheez khaas thi

Agar baat karoon telephonic support ki, toh main kahungi ki next time bhi main definitely madad lene ko tayaar hoon. Software aur dialer ke integration mein thodi trouble hui thi, toh mujhe support team se baat karni padi. Support ne achha handle kiya, aur unki response timing bhi theek thi. Lekin jo cheez mujhe sabse alag lagi, wo thi unka patience - jab main samjhane mein thodi overthink kar rahi thi ya repeat karna pad raha tha, toh bhi unhone apna cool banaye rakha. Mujhe laga ki wo sirf jaldi se solution dena nahi chahte, balki mujhe samajhna chahte hain ki problem kahan hai. Is wajah se support experience kaafi positive raha, aur ye cheez mujhe laga ki alag hai standard technical support se. Overall, balanced approach thi jisme patience aur clarity dono thi, isliye main confident hoon ki agli baar bhi help leni pade toh ye facility acha rahega.

Swara MohantyAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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