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WFHI review

support samajh aayi par kuch baatein unclear thi

3 out of 53 of 5Unverified experienceSupport and communication

support samajh aayi par kuch baatein unclear thi

Jab maine pehli baar support team ko call kiya tha, toh unhone bade dhang se software ke onboarding process aur training modules samjhaye. Baaki steps smooth thi, par kuch specific terms jaise dialer aur database instructions jo mujhe confuse kar rahi thi, wo utni clearly nahi batayi gayi thi. Mujhe laga ki agar thoda aur patience se wo explanations dete, toh shayad mere liye kaafi asaan ho jata. Mujhe ye bhi feel hua ki kuch baar communication thodi slow thi, jaise reply aane mein rukaawat thi. Phir bhi, general process ok thi aur main samajh paayi thi ki kaise software ko daily use karna hai. Overall, support achha tha, kyunki mujhe apne problems ke solutions mile, par kuch chize aisi bhi thi jo mujhe dhoondhni padi. Main is hisab se mixed feelings ke sath keh sakti hoon ki support thoda aur clear ho sakta tha, par bina kisi badi problem ke mera kaam bhi chala.

Naina AcharyaTripura, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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