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WFHI review

Support samajh aaya aur toh kaam bhi hua

4 out of 54 of 5Verified customerSupport and communication

Support samajh aaya aur toh kaam bhi hua

Jab maine support ko call kiya toh sab terms aur labels itne zyada clear nahi the initially. Kuch explanations mein mujhe lagaa ki thoda aur clear hona chahiye tha, especially jab database features ki baat thi. Lekin overall jitna communication hua, usse mujhe kafi madad mili. Jo bhi queries thi, vo telephonic support se solve ki, bas thoda patience rakhna padta hai. Sign-up aur payment ka process bhi simple tha, invoice time pe mil gaya. Training sessions ke dauraan kuch terms ajeeb lage par use karte-karte sab samajh aaya. Software mein automatic updates hote rahe, unka impact minor tha, mujhe zyada dikkat nahi hui. Calling tools chalane mein zyada problem nahi thi, dialer theek tha, thoda slow lag sakta tha kabhi-kabhi. Overall support ne toh apni role acha nibhaya, bas labels aur wording agar thode aur user-friendly hote toh behtar hota.

Revathi GuptaLakshadweep, IndiaExperience: Published:
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