4 out of 54 of 5Verified purchaseSupport and communication
Support samajh aata hai, but thoda wait aur repeat bhi hua
Maine support se baat karte waqt dekha ki generally sab acha tha lekin kabhi-kabhi mujhe lagta tha ke thoda zyada baar repeat karna padta tha apni problem ko explain karne ke liye. Waiting time bhi kabhi zyada lagta tha phone par, jo aise busy routines mein thoda tiring ho jata hai. Lekin overall communication ka tone warm tha, aur agent ne patience se problem samjhi. Onboarding ke time mein thoda jaldi answer mil jata toh aur achha hota. Training ke baad jo questions aaye, unka jawab mil gaya, toh support system decent tha. Main yeh expect karti hoon ki kuch chhote improvements ke sath experience aur smooth ho jayega.