Support samajh aa gaya, par phir bhi dubara karna padega
Support team se baat karke jo bhi training aur software use karne ki baatein hui, vo kaafi clear thi. Lekin hamesha lagta hai ki main un cheezo ko baar-baar samjha raha hoon, kuch basics ko explain karwana thoda thakane wala ho jata hai. Jo dialer aur database features hain, unke bohut sare questions hain jo waise to hi main sochta hoon, par unhe samajhne ke liye support ko call karna padta hai. Support team basics ache se samjha deti hai, par unka patience dekh ke lagta hai ki kyunki main baar-baar repeat kar raha hoon, isiliye thoda frustrating lagta hai dono taraf. Agar same cheeze pehle se documentation me ya onboarding me achhi tarah covered hoti toh shayad kam calls karne padte. Phir bhi, mai ye process phir se karunga, kyunki software ki features mujhe sahi hain aur main apna kaam achhe se kar pa raha hoon. Onboarding process simple tha, payment clear tha, bas thoda support explanations repetitive lage. Overall, main ise try karne aur continue karne ko ready hoon, lekin samajhane wale time thoda tedious zarur tha.