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WFHI review

Support sahi thi but thoda aur information hoti toh behtar rahta

4 out of 54 of 5Verified purchaseSupport and communication

Support sahi thi but thoda aur information hoti toh behtar rahta

Main WFHI ka support generally achha paaya hoon, especially jab mujhe help leni thi software ke features ke baare mein. Phone par response time theek tha, log polite the aur poori koshish karte the meri queries ko clear karne ki. Lekin mujhe starting mein thoda confusion hua tha ki exactly kaunse documents ya data mujhe ready rakhne hai jab main unhe call karun. Software mein labels toh sahi hain par kabhi kabhi support section ya FAQs mein kuch specific cheezein missing lagti hain. Shayad mujhe zyada interactive ya detail guide chahiye jo main khud padh ke solve kar saku instead of telephonic baat karna. Kabhi kabhi features ke baare mein jaankari clear nahi milti aur mujhe lagta hai ki support page par thoda aur detailed walk-through hona chahiye. Dialer aur database tools use karne mein koi major problem nahi aayi, bas thoda aur user guide hota toh self-sufficient banne mein asaani hoti. Overall, communication acha tha par mujhe lagta hai ki knowledge base thoda aur advanced hone par support zyada helpful hota. Agar woh improve karte hain, toh main definitely zyada smooth feel karunga is service ko.

Asif SinghalOdisha, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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