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WFHI review

Support sahi thi but ek baar fir se try karungi

4 out of 54 of 5Verified customerSupport and communication

Support sahi thi but ek baar fir se try karungi

Maine jab WFHI ke support team se baat ki thi, toh mujhe laga ki shayad zyada help milegi. Training ke dauraan kuch points clear nahi the, toh maine call kiya. Support staff voice clear thi, aur maine poora explanation diya apni problem ka. Wo log samajh rahe the, par kabhi kabhi thoda delay hota tha response mein. Par jaisa mujhe laga, support helpful thi overall aur mujhe samay se follow-up mila. Maine unka dialer feature bhi use kiya, jo mujhe training mein samajh aaya tha. Mere lie auto updates thode confusing the, par shayad mujhe unki instructions dhyan se padhni chahiye thi. Sign-up aur payment process toh smooth tha, koi dikkat nahi aayi. Billing clear thi aur invoice bhi timely mili. Toh, haan, agle baar bhi mujhe koi dikkat ayi toh main phir support ko call karungi, bas thodi aur promptness honi chahiye. Support ki quality generally acchi hai, bas kabhi kabhi communication thoda slow lagta hai, jo thoda improve kar sakte hain.

Sunita BhandariBihar, IndiaExperience: Published:
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