3 out of 53 of 5Unverified experienceSupport and communication
Support sahi tha, par hours match nahi hue mere kaam ke
Mujhe laga ki telephonic support theek hai, par timing mere work schedule ke bilkul hisaab se nahi tha. Main mostly afternoons mein kaam karta hoon, lekin jab support chahiye tha, woh available nahi tha. Dusri taraf, training aur onboarding process mujhe thoda help kar gaya, par jab real time issues aaye toh support delay hota tha. Main samajhta hoon ki support ka kaam important hai lekin hours flexible hone chahiye taaki clients ko better assistance mil sake jab unhe zarurat ho.