Support sahi kaam karti hai, thodi jagah sudhar chahiye
Main pehle kuch aur remote workflow software use karti thi, toh mujhe pata hai ki support kaise hona chahiye. WFHI ka telephonic support kaafi reliable tha aur mere queries ko samajhne ki koshish karti hai, jo bahut achhi baat hai. Par kabhi kabhi response thoda slow lagta tha, jo mere liye thoda inconvenient tha kyunki kaam urgent hota tha. Dialer aur database features ka integration support ke sath acha raha, lekin mujhe lagta hai ki communication thoda zyada proactive ho sakta tha, jaise update dena jab issue solve ho chuka ho. Training material bhi kaafi useful thi, par wahaan kuch topics bahut briefly cover hue they, jise aur detailed karna chahiye. Toh, total mila ke support system useful hai par thodi practical improvements zaroori hain, jaise response speed aur clarity. Isi wajah se main 4 stars dungi kyunki ye software meri zarurat ko poora karta hai, bas aur better communication chahiye.