Support sahi hai, par sirf jo roz ka kaam hai usme
Maine dekha ki day-to-day support thoda consistent hai, matlab agar aap roz ke routine calls aur database updates se deal kar rahe ho, toh yeh service kaafi acchi rehti hai. Kabhi kabhi thoda delay hota hai jab kuch complex queries jaise advanced dialer settings ki zarurat padti hai, par usually they respond within a decent time frame. Training ke baad jo onboarding process chala, usmein bhi kaafi clear communication tha, bas ek do baar thoda confusion ho gaya dashboard ke updates ke time. Mujhe lagta hai yeh system un logon ke liye better rahega jinko rozana software use karna hai without expecting zabardast technical help har waqt. Par jo log initial setup mein strong, fast responses chahte hain, unhein shayad thoda adjust karna pade. Payment aur invoice process mein koi issue nahi mila, again straightforward tha.