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WFHI review

Support sahi hai, lekin patience sabke liye nahi hoga

2 out of 52 of 5Verified purchaseSupport and communication

Support sahi hai, lekin patience sabke liye nahi hoga

Mujhe laga tha support system thoda zyada fast aur efficient hoga, par baar-baar same baate repeat karni padti hain jab tak kisi agent se baat ho pati hai. Main samajh sakta hoon ki complex issues hote hain toh thoda time lagta, lekin kabhi kabhi response dene mein kaafi waiting hoti hai, jo frustrating hota hai jab urgently help chahiye. On the plus side, call pe support staff relatively polite tha aur basic queries ka solution mila easily. Lekin overall mujhe lagta hai ki jo log jaldi aur bina repeated explanations ke apna kaam karna chahte hain, unke liye ye suit nahi karega. Wo log jo patience rakh sakte hain aur thoda extra time nikal ke baat kar sakte hain, unko ye option theek lagega. Mere liye, support system thoda repetitive tha aur process slow, isliye main zyada khush nahi hoon with communication experience. Thoda aur streamline karne ki zarurat hai taaki har call ya chat pe ek hi baat baar-baar na karni pade.

Arun PatelNagaland, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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